OH-Connector-0174

Description

When you encounter OH-Connector-0174, then the following error message appears:

OH-Connector-0174: Target entity <target_entity_id> corresponding to source entity <source_entity_id> is deleted from target system. As you have selected re-create option in such case, integration will create it again in the next run.

Cause

When you have an existing integration from system A to system B and entity 'E1' is also synchronized from system A to system B. Now, someone deletes 'E1' from system B and someone updates 'E1' in system A. In this case, OpsHub Integration Manager will not be able to update 'E1' on system B as entity was deleted and therefore, it will fail with this error. As you have selected 'Recreate' option in cases when target entity is found to be deleted, OpsHub Integration Manager has failed this event. The reason for this failure is, OpsHub Integration Manager first reads all the data for that entity and then creates a new entity with all the details. This action requires some processing time and is completed by the next execution cycle.

Note: 'Recreate' option you may have configured in integration, to see other options refer Integration Configuration › Action on Entity Deleted in Target

Solution

No actions required. This is a temporary error and it will be automatically resolved in the next execution run. In the next execution run, OpsHub Integration Manager will create a new entity on system B with proper data and this fail event will be resolved.