OH-Jama-0012

Description

When you encounter error OH-Jama-0012, then following error message will appear: OH-Jama-0012: Error occurred while parsing the given datetime string <actual date>, as it is not in the expected format: <expected format>

Cause

Probable causes for this issue are:

• Date format can be configured in Jama self-hosted instance at instance level and same format information needs to be added in system configuration in OpsHub Integration Manager.

• If the date format details are not same as configured in Jama and provided in OpsHub Integration Manager then OpsHub Integration Manager will raise the above error.

Solution

In OpsHub Integration Manager, for Jama system configuration, provide the correct date format as its configured in Jama end system.