In an integration where Micro Focus ALM/QC is the source system, a specific field in the target system is not getting updated as per the updates in the source system

Description

User has configured an integration from Micro Focus ALM/QC to any other system and user has followed the pre-requisites & best practices, but the target field value is not getting updated as per the updates done in the source system.

Cause

In Micro Focus ALM/QC, history must be enabled for the fields that are used in the mapping. If history is not enabled, then it may lead to above-mentioned behavior.

Note: To determine in which scenarios history must be enabled, please refer Enable history of fields to be mapped.

Solution

• To enable history in Micro Focus ALM/QC, Please refer How to enable history of fields to be mapped.