How to synchronize entities which meets specific condition in ServiceNow?

Description

This describes how subset of entities can be synchronized based on certain criteria/condition.

Solution

Criteria Configuration helps in integration of subset of entities based on pre-defined conditions.

For example, you can specify that only the incidents/problems with high priority are to be synchronized.

For steps on how to configure criteria, please refer Criteria Configuration.

For the syntax of criteria query, please refer ServiceNow Criteria Configuration.