# How to synchronize entities which meets specific condition in ServiceNow?

### Description

This describes how subset of entities can be synchronized based on certain criteria/condition.

### Solution

Criteria Configuration helps in integration of subset of entities based on pre-defined conditions.

For example, you can specify that only the incidents/problems with high priority are to be synchronized.

For steps on how to configure criteria, please refer [Criteria Configuration](https://docs.opshub.com/v7.215/integrate/configure-integrations/integration-configuration#criteria-configuration).

For the syntax of criteria query, please refer [ServiceNow Criteria Configuration](https://docs.opshub.com/v7.215/connectors/servicenow#criteria-configuration).