# OH-ServiceNow-1003

## Description

OH-ServiceNow-1003: Error in response from serviceNow server: ServiceNowError \[errorMessage=User not authorized, errorDetails=30 records constrained due to ACL restrictions, status=failure, statusCode=403.]

## Cause

Sync User does not have the permission(s) to access the REST table API.

## Solution

For integration with ServiceNow, ServiceNow REST table API is used.\
To access table API, Sync User needs permission(s).

Refer [User Privileges](https://docs.opshub.com/v7.215/connectors/servicenow#user_privileges) to learn about permission(s) required for different tables.