Release Notes

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New Enhancements

Added support to suppress end-system notifications (alerts and email notifications) when updates are made through OpsHub Integration Manager.
- For guidance on configuration-related changes, refer to how to suppress end-system notifications.
Added Read/Write support for External Plugin fields.
- For information on enabling external plugin fields, refer to the Jira system configuration form.

Resolved an issue where the integration status was not reflected accurately on the dashboard.
- Going forward, the integration status behavior is aligned with the Integration View page.
Resolved an issue where a ConnectionPoolShutdown error occurred when an exception was raised during a request (for example, an ExecutionException due to an aborted task).
Resolved a performance issue where slowness was observed while saving (creating or updating) mappings or integrations.
Resolved an issue encountered during purging of synced data records with the error message: "com.microsoft.sqlserver.jdbc.SQLServerException: ORDER BY items must appear in the select list if SELECT DISTINCT is specified."

Resolved a job failure caused by the following error: "java.lang.NullPointerException: Cannot invoke 'java.util.Set.add(Object)' because 'this.attachmentReferenceTypes' is null".

Resolved a processing error with the message: "OH-Connector-0070: Error occurred while creating entity because of com.microsoft.sqlserver.jdbc.SQLServerException: Violation of PRIMARY KEY constraint."
- Use case: In environments where multiple integrations write to a single target database and the primary key is configured as an increment (instead of identity), primary key collisions occurred when multiple integration threads attempted to write to the same table.
- Action: Update the primary key policy in the database system configuration from Increment to Identity.
Resolved a performance issue where slowness was observed while writing data to database tables.

Resolved an issue where some updates were skipped due to delays in the Search API.
- The probable cause appears to be indexing delays on the end system.

Resolved an issue where a processing error was observed due to improper escaping of newline and quotation characters in field values during item updates.
- Use case: Item updates fail when Monday.com is used as the target system and field values contain newline or quotation characters that are not properly escaped.

Resolved a processing failure encountered while unlinking associated Configuration Items (CIs) when only a single CI was present on an incident or change request.
- Use case: When a CI was removed and replaced with a new one at the source system, ServiceNow restricted the removal because at least one CI must always be associated. The fix ensures a new CI is added first (if applicable) before removing the old one to avoid this error.

Last updated 2 months ago