Create one user for Caliber RM System, dedicated to OpsHub Integration Manager. User should not be used to do any other operations from System's User-Interface.
User should have access to the projects that are required to be integrated. For this, if user belongs to some group, then that group should have rights to access projects. This can be done with Administrator tool, by selecting a project and checking its Group Assignment.
This configuration is required before creating mappings or integrations with Caliber RM.
Stop the Server Service before making changes for this configuration.
Copy all the jar files from the <Caliber Installation Directory (Borland)>\CaliberRM SDK 11.3\lib directory and put those jar files under <OpsHub Installation Directory>\OpsHubServer\lib directory.
Start the Server Service.
Criteria-based synchronization is not supported.
Responsibilities assignment for group and member is not supported.
Text References and Web References type of attachments are not supported.
Before you continue to the integration, you must first configure Caliber RM. Click System Configuration to learn the step-by-step process to configure a system. Refer the screenshot given below for reference.
If the system is deployed on HTTPS and a self-signed certificate is used, then you will have to import the SSL Certificate to be able to access the system from OpsHub Integration Manager. Click Import SSL Certificates to learn how to import SSL certificate.
Map the fields between Caliber RM and the other system to be integrated to ensure that the data between both the systems synchronizes correctly. Click Mapping Configuration to learn the step-by-step process to configure mapping between the systems.
Set a time to synchronize data between Caliber RM and the other system to be integrated. Also, define parameters and conditions, if any, for integration. Click Integration Configuration to learn the step-by-step process to configure integration between two systems.
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