> For the complete documentation index, see [llms.txt](https://docs.opshub.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.opshub.com/v7.226/help-center-index/troubleshooting-index/errors-index/jira-error-solutions/oh-jira-0323.md). # OH-JIRA-0323 ### Description When you encounter error OH-JIRA-0323, then following error message will appear: **OH-JIRA-0323**: Error occurred while logging-in in Jira. JSON response: `{"errorMessages":["Login failed"],"errors":{}}` ### Cause One of probable reason could be that the username or password provided in Jira's system configuration is not correct. ### Solution 1. To check whether the username or password is correct or not, perform these steps:\ a. Try logging-in with the same username and password through the Jira UI.\ b. If the login was not possible through Jira UI, please check with your administrator for the correct credentials. --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.opshub.com/v7.226/help-center-index/troubleshooting-index/errors-index/jira-error-solutions/oh-jira-0323.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.