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# OH-ServiceNow-1003

## Description

OH-ServiceNow-1003: Error in response from serviceNow server: ServiceNowError \[errorMessage=User not authorized, errorDetails=30 records constrained due to ACL restrictions, status=failure, statusCode=403.]

## Cause

Sync User does not have the permission(s) to access the REST table API.

## Solution

For integration with ServiceNow, ServiceNow REST table API is used.\
To access table API, Sync User needs permission(s).

Refer [User Privileges](/v7.226/connectors/servicenow.md#user_privileges) to learn about permission(s) required for different tables.


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