> For the complete documentation index, see [llms.txt](https://docs.opshub.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.opshub.com/v7.226/help-center-index/troubleshooting-index/errors-index/servicenow-error-solutions/oh-servicenow-1032.md).

# OH-ServiceNow-1032

## Description

OH-ServiceNow-1032: Error occurred while executing criteria query \<query>. Please check the criteria configured. The query must be in the ServiceNow REST table API syntax. Please check the documentation for syntax.

## Cause

Criteria query that is configured in Integration Criteria Configuration section is not correct.

## Solution

* Open integration for which this error has occurred.
* Navigate to configure criteria section of the entity for which this error has occurred.
* Correct the query configured in integration.

For the syntax of criteria query, please refer [ServiceNow Criteria Configuration](/v7.226/connectors/servicenow.md#criteria-configuration)

For steps on how to configure criteria, please refer [Criteria Configuration](/v7.226/integrate/configure-integrations/integration-configuration.md#criteria-configuration)


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