> For the complete documentation index, see [llms.txt](https://docs.opshub.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.opshub.com/v7.237/help-center-index/troubleshooting-index/errors-index/jira-error-solutions/oh-jira-0232.md).

# OH-JIRA-0232

### Description

When you encounter error OH-JIRA-0232, then following error message will appear: **Error: OH-JIRA-0232**: Error occurred while getting details for fields \[customfield\_xxx]

Where `xxx` is an internal id of custom field in JIRA.

### Cause

While creating or updating an entity type in a particular project in JIRA, if this field is not available in appropriate (create/edit) screen, JIRA API won't be able to set value for this custom field.

### Solution

For solving this issue, add the field in the appropriate screen. Follow the steps in\
[Field Helper in Jira](/v7.237/connectors/jira.md#field-helper) to know how to add the field in the appropriate screen.


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