Integration Sync Logs
Overview
Sync log helps to view logs for tracking activities while integration is running. Usually, logs are helpful when any failure or unusual behavior is detected in integration.
Sync log can store logs in 5 different levels. Logs will capture information based on the logging level set in the Sync log. Each integration has a separate Integration Sync Log.
How to navigate to the Integration Sync Logs
To view the logs for any integration, navigate to integration and click the Show List button. From the list, click the View Log button.


Settings
Click on the Setting button on the Sync log window to configure log settings as mentioned below:


Class/Package Name: The name of the package or class for which logs need to be monitored. To monitor the logs within the 'com.opshub', package 'com.opshub' should be entered here.
Log Level: Represents the logging level which determines the amount of information recorded in the log files. By default, only Error logged [Level 2:Error] in OpsHub Integration Manager are logged in logs. Other available levels are as below. The coverage of information increases in ascending order from logging level 1 to 6.
1-FATAL: Log minimum amount of data, not sufficient for tracking integrations.
2-ERROR: Log errors of OpsHub Integration Manager only.
3-WARN: Log errors and warning of OpsHub Integration Manager only.
4-INFO: Log info, errors, and warning of OpsHub Integration Manager only.
5-Debug: Log a considerable amount of data for debugging purpose.
6-TRACE: Log a detailed maximum amount of data. It is useful for tracking integration in depth. However, it also increases the log sizes and creates multiple log files due amount of information logged.
No. of Lines: Number of lines of logs to be displayed on the log viewer screen of the UI.
No. of max backup log files: Maximum number of backup files to store excluding the current log file used by the integration.
Size of log file [MB]: Maximum size (in MB) that an integration log file can have before a new backup log file is created.
As per Global Log Settings: Use the toggle button to determine if sync log settings should follow global level Integration log setting or override that setting.
Create-Update Delete Mode: Use the toggle button to set integration sync log settings that the user would like to view for each mode.
Behaviour of integration Sync Logs
As per Global Log Settings Enabling: Global level Integration Log Setting will be used for Create-Update/Delete mode, and the form is non-editable.
As per Global Log Settings Disabling: The user-configured Integration Log Setting of Class/Package name, Log level, number of lines, and the maximum number of backup log files for the Create-Update/Delete mode of that integration will be used.
Refresh log
Refresh log: Button on the top of the window can be used to refresh the logs to show the latest logged data.

Auto Refresh: Toggle button which can be set on to automatically refresh logs every few seconds (2-3 seconds).
Create-Update Delete Mode
Create-Update Delete Mode: Toggle button is used to set the type of synchronization logs that the user would like to view.
Forward Backward Direction
Forward Backward: The Toggle button is used to set the direction of the integration the user would like to view.
Export logs
Click the Export Logs button to export logs as a zip file. Here, the user can download the logs and analyze the logging for debugging purpose.
Word Wrap
Click on Word Wrap to enable/disable the word wrapping behavior in the log viewer.
Word wrap is enabled by default.
When word wrap is enabled, long log entries are wrapped, making them easier to read without horizontal scrolling.
When word wrap is disabled, log entries remain on a single line, preserving the visual alignment of timestamps and structure. However, horizontal scrolling may be needed.
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